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chicken tenders were veryyy oily, they even triple bagged my order and it seeped through 2 bags. next day unsurprisingly im constipated with diarrhoea. best thing was the waffle fries but they were also too oily.

Most pathetic burger i ever have … cook should be restrained to make burgers

Waited over an hour for 2 milkshakes. Worst service ever.

I had a terrifying experience at this branch on Sunday 24th August around 9pm. I have a severe sesame allergy and made it clear when ordering that my food must not contain sesame or be cross-contaminated. Despite this, my burger was first served on a sesame bun, then “remade” — but I later found sesame seeds still on the chicken itself. If I had eaten it without checking, I could have gone into anaphylaxis. When I raised this, the manager (who said his name was Mohammed) shouted at me, laughed at me, and dismissed my concerns. He even mocked me when I showed my EpiPen, refused to give me the real name of the staff involved, and made inappropriate comments about my religion to deflect responsibility. This is not only unsafe but also deeply unprofessional and distressing. Allergy safety is not optional — I could have died because of their negligence.

“Extremely disappointed – my burger came with rotten lettuce and onions. It was completely unappetizing and unacceptable for any restaurant to serve. Quality control clearly needs serious improvement.”

I ordered 2x white kinder bueno milkshakes with both I paid for whipped cream. I ordered 12:09am and received the food at 12:25am. That’s ridiculous specifically when people who ordered milkshakes and food after mr received their milkshakes. I asked the lady if there was anything wrong with the order she said no they’re making it. Mind you the kitchen is open plan. I see the worker making an Oreo drink for someone who ordered after me. Another 5 mins I confronted the lady she said it’ll be ready in 2 minutes. I see one of the workers making the milkshake using the regular kinder bueno and not the WHITE chocolate I requested. Though this seems Karen they taste different why not use the one I requested or inform me that the white bueno had ran out. The lady at the till purposely moved around so I couldn’t confront her about it. When she finally returned to the till I asked her if that was my drink. She said yes they’re waiting for the whipped cream. I brought up the fact it was the regular white kinder bueno I had ordered (on receipt) she gaslit me into thinking it’s what I ordered but look at the images clearly there’s dark brown pieces it was not what I ordered. Secondly, why were they waiting for whip cream when I saw them use whipped cream on the customer who ordered after me’s milkshake. Don’t recommend visiting waiting time is for a simple milkshake is ridiculous, workers mess up your orders — it wasn’t even busy for them to be making mistakes. Hounslow Amigos is definitely is the worst fast food chain in Hounslow and Amigo Branch.

تقييم من دون مراجعة مكتوبة.

Ordered 1/4 chicken at 12.30am on the 15/08/2025 & I'm the only customer in the shop. The server asked me if I wanted leg or breast, I asked for the leg part, took 10 minutes to the dot, yet he decided to give me which he wanted to instead. Appalling. My last visit. look at the pic & decide if it's vfm.

Rude and unprofessional management, no care taken about cleanliness food is absolutely rubbish Not recommended at all.

Do not go to this restaurant, cleanliness is not maintained at all here. Rude management and the food is complete crap. Waste of time and money too