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Lovely juicy burgers and crispy fries. As an improvement, they need to interact with customers a little more!

Decent burger place which came in generous portions and sizes for the price, situated right next to the busy and bustling high road. I ordered the beef burger, along with a side and drink which was very tasty and fantastic value for what I had paid for. However, I still can't shrug off the long wait and the fact that the staff member who served me appeared a cold and somewhat grumpy with me - unsure if that was because I took some time to decide what I wanted to order even though it wasn't that busy in the evening. I've been put off by the customer service in this regard, but as for the food itself, far from any complaints so all fine there.

Food is good... !

Thought I'd try out this burger place in southall.. I've been to one in acton a few years back wasnt overly impressed that was due to the wait. Took well over 30 mins then Seems like a culture continues to they new branch in southall. So before you go there be prepared for the 30 min wait not end of the world. 1st impressions, hope the food is good Actual impression. Dirty walls no cleaning of the floors unorganised in the kitchen and a total disregard and acknowledgement that customers have walked in. Walked to the counter the guy with the beard started talking over me to one of his colleges whilst I was trying to order. No big deal maybe it was important. No they where sharing a pathetic joke. I ordered our food to sit in we sat down the whole area was cold. Be careful guys the car park is not free and you have to keep an eye on the 1 hour you get to park they have apnr cameras outside so no escaping the time. Especially if your food comes out 40 mins later. Food came out late I had to go up to the counter and demand it and again the self proclaimed body builder was more worried about his mates than how the disorganised the kitchen was. They had my order confused with a takeaway order. I had to go up and collect it. The food came.. kept it simple burgers chips drink and a whole chicken. The burgers where nice I'd give them 7.1 out of 10 chips where crispy how I like them and the garlic sauce they provide tastes nice avoid the whole chicken wasnt great 5.9 out 10 luke warm. They provide you with a draft drink I ordered a Pepsi max. The ratio between the carbindated water and syrup is wrong. Milkshake Is nice. Overall I wouldn't go back here again. I've given it 2 star not for the food the food is ok just my whole impression of the place and the service I recieved. Staff need to realise not to mix business with mates. There is a line. Not going back again.

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I've given them one star however they don't even deserve even one star. Terrible service since its been under new management, multiple order put together wrong. Arguementive staff and lousy customer services. No longer a respectable establishment.

Nice cosy place.. Tried the Amigos burger and the chicken wings. Loved it! The service was pretty fast.

Average food not the best service

Good burgers a little slow on the 10oz