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Staff not accommodating or being considered. I ordered a coke but she only filled half of the cup, the quality is really bad wouldn’t come here again.

Stuff are very rude not helpful at all

Not Good service Bad staff behaviour

I recently visited Amigos Burgers & Shakes and unfortunately, my experience was quite disappointing. I ordered a burger, but when it arrived, it was clearly burned. The taste was overwhelmingly charred, making it nearly inedible. I had hoped for a delicious meal, but instead, I was left unsatisfied. I would recommend improving the cooking process to ensure that customers receive properly prepared food.

I wish I could a give -10 star for the service I Oder through uber eats and it was showing 20to 40 minutes after 20 minutes the guy call me and they said there policy they only make two Chicken once they sell then they make the fresh so my delivery is gonna be 20 minute delay I was like if that is your policy, you should’ve put it online. I mean on Uber eat Anyway I will I don’t wanna argue with you so they said 20 to 40 minutes so I said that’s fine. It’s gonna be under 40 minutes 40 min is gone. I receive my delivery hour and 30 minutes later If you guys are not hungry order from this place if you really need your food stay away from this place

I recently visited the Amigos branch in Harlesden with the intention of trying their food for the first time. I noticed they had a 5-star hygiene rating displayed, which initially gave me some confidence. Unfortunately, what I experienced made me seriously question how that rating was achieved. I waited patiently as the team worked through a few orders ahead of me, but during that time I observed several concerning hygiene issues. The staff member at the till was wearing clear vinyl gloves, but he was also handling food — without changing his gloves between taking payments and preparing orders. That’s a serious cross-contamination concern. Worse still, the same staff member was less than welcoming. He didn’t greet or speak to customers, which made the entire experience feel cold and uninviting. Another team member at the fryer sneezed lightly and wiped his nose with his arm. While there was no direct food contact, he didn’t wash his hands afterward and continued handling food — specifically the frozen chips — without wearing gloves. A third staff member was also seen removing rubbish and walking between the kitchen and front area, again without any clear hand hygiene. Additionally, the team spoke to each other in their native language while preparing food. While I completely respect the comfort of speaking in a familiar language, in the context of already questionable hygiene and customer service, it came across as unprofessional and disconnected from the customer experience. Ultimately, I left without placing an order. If this is the standard being upheld, I’m completely put off from trying any Amigos location in the future.

This is meant to be nashville tenders….

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Food intoxication. Avoid.

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