هل اطّلعت على مراجعات Amigos Burgers & Shakes؟

Good

Food is actually very very good and is of a very good quality too. Service is top tier also. Gentleman serving us was helpful and for sure a reason why I will return

تقييم من دون مراجعة مكتوبة.

All the food tasted great, and came out quickly, definitely recommend the Korean wrap

Nice burgers and shakes to take away or eat in depending on the occasion

تقييم من دون مراجعة مكتوبة.

تقييم من دون مراجعة مكتوبة.

تقييم من دون مراجعة مكتوبة.

Incredible food. Good value for money. Fries are fresh and so tasty. Highly recommended

I placed an order via Uber eats. Ordered a hot dog fries popcorn chicken and some fried strips. Also a grilled chicken burger. Everything else was fresh but to my disappointment when I attempted to take one bite from the grilled chicken burger I literally couldn’t bite down fully as the chicken was rock hard and dry/stringy. I could immediately tell it wasn’t made fresh. I called to speak to the manager as soon as he came on the phone he was extremely defensive claiming there’s no way at all the food is always fresh! I responded by asking if he thought I lied, he said he’s not sure?! I was so infuriated that I took the burger straight to the branch. When he approached me he was still defensive and opened the burger and said it looks fresh! I said look at where I attempted to take a bite it’s rock hard and isn’t fresh! He started breaking it apart with his fingers arguing that it’s always fresh and told me to come to the back in the kitchen so he can show me?! I said there no need and after a lot of back and forth he finally said he would make me a replacement burger but didn’t seem happy about it at all and said I’m the first customer to ever complain he never once apologised to me at all. He also didn’t come back out of the kitchen with the burger or take any responsibility for what happened! The second burger was perfect! Why couldn’t it be like that the first time?! Just like that they have lost a customer. I’m not sure if it’s under new management but the customer service and food quality of the first burger was appalling. I never ever like to leave bad reviews which is why I gave them the chance by calling and also physically going in after paying £5 delivery and service fee on Uber. But unfortunately the manger didn’t seem to care, he was very stubborn and rude.