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Food was really good and filling

Very disappointing experience at Amigos Burgers & Shakes. When we went to collect our order, the restaurant looked very dirty, with rubbish, vapes, and food leftovers left on the tables and floor. The overall hygiene of the place was very poor. After eating there, both my niece and I had stomach pain the next day. Sadly, this experience left us very uncomfortable and disappointed. (The order was order and collected by Deliveroo)

Extremely disappointed with the service from Amigos Burger through Uber Eats. We placed an order and were initially told there was no whole chicken available, so we changed the order to two half chickens instead. However, nobody informed us that the half chickens were also out of stock as well. Despite knowing the food was unavailable, they still accepted the order and took full payment. When the food arrived, half of the meal was missing. I called the restaurant and spoke to someone called Malif, who claimed they had “notified us,” which is completely untrue regarding the half chicken being unavailable. He then said the manager was already aware of the issue. So the restaurant knowingly continued accepting Uber Eats orders for food that was out of stock instead of cancelling the order or properly informing customers beforehand, which is completely unacceptable. I usually enjoy ordering from Amigos Burger, which makes this even more disappointing. Poor communication, poor customer service, and a frustrating experience overall.

My son bought soft serve ice cream from here today and he left his phone in the shop. When he got home we called the shop and Neelam said she has the phone and we got it back the same day. Neelam is a credit to the company and a very honest person. On a side the note the ice cream was delicious and excellent value for money. Thank you so much Neelam for being a honest and genuine person. ❤️

nice staff and good food

Brillaint burgers and chips, amazing food.

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The decor, design and interior style looks decent. Digital kiosk is terrible had to try twice before order went through. Friends payment went through 1st time his order didn't, he never got a receipt from staff had to ask them. My burger and fries sucked the only thing that was good was the milkshake.

ordered 2 buttermilk burgers, insanely small chicken patty. It’s usually big and great size. This is one very small, not even crunchy. Don’t waste your time, even the chips were small portion and cold. This is not the normal size. Even staff wears Confused.

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