Charlieorion
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I've been visiting this gym occasionally over the past few years whenever I’m in town. Unfortunately, I feel compelled to write this review out of frustration following my most recent visit. While the facility itself is excellent and the coaches are highly skilled—shoutout to Kojo, who has been a standout—I noticed a concerning shift in the atmosphere. The gym was noticeably quiet, and the overall vibe felt lacklustre, which was disappointing given its potential. The owner is a genuinely nice man, and the quality of coaching has always been a highlight. However, I’ve observed a high turnover of staff recently, which raises red flags for a gym of this calibre. During my visit, I witnessed the current manager addressing one of the staff members in a negative and dismissive manner. It was unprofessional and, frankly, off-putting. This interaction led me to wonder if the turnover is linked to her management style. Sadly, it seems like many of the original, long-term staff are no longer around—Kareem, who was one of my go-to trainers, is gone as well. I can only assume that the owner is left to clear up the manager’s mess and will need to address this situation quickly to prevent further long-term harm to the business. The passion and energy that once defined this gym now seem to be missing. It’s a real shame, as the facility has so much potential to succeed. In my opinion, a change in management is necessary to revive the spirit of this place. Ultimately, I decided to sign up for a membership at Third Space, even though I rarely use it. It’s disheartening to have moved on from what was once a fantastic gym, but the current environment left me with little choice. Going back there is not a option I would consider at this moment of time, whilst she is there.
