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Experience at The House Restaurant, Braintree* I am extremely disappointed with my visit to The House Restaurant in Braintree and I will not be returning. I ordered a steak and when it arrived at the table, it was cold to the touch. Not just lukewarm - actually cold, like it had been sitting out for ages. For the price they charge, this is completely unacceptable. When I politely raised this with the waitress, instead of apologising or offering to fix it, she actually smirked at me. Smirked! As if I was the problem for not wanting to eat cold food. That attitude was rude, unprofessional, and made the whole situation ten times worse. I then found out she was also the manager, which makes it even more shocking. No attempt to replace the dish quickly, no apology. Just a smirk and a cold steak left on the table from the manager herself. Very disappointed. Terrible food and even worse customer service. Avoid.

Excellent food and good wine more than made up for the slowness of service.

The food was delicious and well presented. The service was slightly slow.

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Not all that, steak tough, prices extortionate, nothing special

Spent a lovely Sunday afternoon here. Had a wonderful roast dinner of sirloin beef with all the trimmings. The whole thing was amazing, great food, nice ambiance and excellent service. Wasn’t too busy to start with, but got busy quite quickly, best to make a reservation I think. Initially we had a table booked for 1:30, arrived early and went straight to our table. The staff were excellent, nothing was too much trouble for them. The dinner was fantastic, the beef, so soft and tasty. We both had beef but my Wife couldn’t manage the Yorkshire pudding so I stepped in to help. I’ve never been so full! Lovely food, really enjoyed the experience.

Lovely food, always eat here and always exceptional quality

Quality of food here never disappoints. We sat outside in the courtyard/terrace area which is coming along lovely. Just wanted to shout out to the front of house staff. We were served by Daisy who was an absolute sweetheart and attentive host. It’s been a while since our last visit. We won’t be leaving it so long until the next. Great job guys

Very pleasant and relaxing experience. Good service and excellent food!

Quite honestly, the best local dining experience I’ve ever had. Fantastic all round. Food, staff, service, atmosphere…. Nothing could be faulted. Will definitely be returning. Was there today for the ‘Sunday lunch’ which is different level. 100% recommend. 👏🏼