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Denies service to patrons with service dogs

Their delivery it’s terrible it takes forever, the food also it’s overpriced.

Very rude staff I went acton branch I order Chicken fried burger after 25 mints of wait they gave me grill burger I said I order fried burger I want to exchange they said we can’t do any thing you have to eat this I’m shocked with the staff behaviour and manger also very rude and the grill chicken was very dry and hard never go again 😣👎

Ordered a burger and milkshake and waffle fries and surprise no burger tried to call up was useless told us to use just eat to get money back not the point we ordered a burger from a burger place

On Sunday 19/10/25 We went to this place because my daughter 12 wanted to try their milkshake, it looked nice but after 2 sips she found a piece of plastic in her mouth,she thought it was nothing but in the second sip she had plenty of small pieces in her mouth.we went back the complain the guy took quickly the cup and give use a refund. Back home my daughter start complaining about stomach aches at 9pm she started to vomiting until 11pm , today she missed school.

This was my first time trying Amigos, and certainly my last. Only 2 staff members were working in the kitchen and the front desk. Took about 30 minutes to get a burger, cheesy fries and a side. That is 10 minutes longer the Fat Twins next door. The beef burger was horrendous! Overcooked to the point that it was burnt, lots of charring on the outside of the beef patty, as well as extremely dry. Every bite tasted of burnt charring. Even the burger bun was over charred on top of the bun. A terrible experience.

I attended your open day event in Milton Keynes today, where you were offering free burgers. I was excited to participate, but unfortunately, my experience left me quite disappointed. I paid £3 for a meal(order 281), yet I was not provided with any sauces or chips, which were part of the advertised offer. Considering the payment, I expected a more complete meal. I attempted to go back to into the restaurant, I was not allowed back in due to the long line. This left me feeling frustrated and unvalued as a paying customer.

Food came cold the beef burger had no flavour they offered to replace the fries but we left before they remembered to give it to us, the service was a half effort very good at saying hello but not good at following through with a service, the place was also freezing no heating at all and door left permanently open. The grill chicken was under cooked but in hindsight it did have a good flavour and also the 1.99 chicke. Burger was nice and warm. But I won’t be coming again Just go fat twins next door

Very bad experience as a delivery guy because order is always delayed even i go for collection after 10 minutes still they take another 10 min and staff is very rude whenever we asked for orders specially mr sarahan fighting with drivers yesterday as well

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