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if you ordered food from Amigos Wembley on 9th November at around 9:30pm then DONT ORDER AGAIN. this staff was tearing sauce packets with her teeth and putting it on food. she even licked the sauce of her hands MULTIPLE TIMES. she literally licked her finger and went back to touching the food. i know it was an online order because it was coming up on the screen. thankfully i only ordered a drink.

Making chicken with green tong which is unacceptable and playing with costomers as i am big fan of fries,shakes and Veggie wrap but after seen this i would not recommend any one to eat. specially pure Veg person

Ordered several times from this place, food is mediocre at best but every time the order has been wrong. Won’t be ordering again

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Worst place no respect for human beings at all i went on the opening day as they were serving free burgers we asked for 2 burgers instead they gave only one . As i wanted a vegan one no one cared to answer my query . Pathetic management of people . First focus on customer service no one was bothered to ask about customer needs , had to wait for 30 mins for a single burger. Poor service.

Went in and bought a double pattie chicken classic meal with an extra cheese burger it was £16.73 for the meal in total after I come home the double pattie chicken classic only had one fillet. Called and was asked to come in they will offer me a new meal takes me 15 mins to drive so left it and was informed I would get another meal. To just show my reciept next time yet to see what happens next time I do go in. UPDATE: Called 2 weeks later 15.11.25 to confirm before I go and pick up the guy Ayman who promised me the meal gave me a lot of attitude on the phone and says he shouldnt give me the meal because I left an honest and modest 3 star review. Then got confrontational with me, had he kept his word the 3 stars would have went to 5 but as he gave me attitude and decided to go back on his word for leaving an honest review thats 1 star. I been going Acton branch and many other brances since 2012 and personally know the owners from Acton when they first and only had Acton never have any of the guys treated me like Ayman who spoke to me like a road man. That said I am stilll owed £3 for the extra patty they charged me and I never got.

Collected my order and asked for the toilets but the guy rudely refused saying it’s out of order.

I ordered the hotbox 3 combo meal in hot and the tenders were super oily, coated in so much batter. Very little to no flavour for something which is flavour as hot. I really don’t recommend tbh. There’s better alternatives elsewhere

I’m disappointed with the burger and fries quality. The chicken burger is hard and the grilled bits are bitter for some reason. The fries taste old and dry. I ordered from here before ages ago, but nothing has changed. The only decent thing was the milkshake! Dont waste your money!

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