¿Has mirado las opiniones sobre Thai Square?

Very nice

Wonderful food. Prompt and courteous. Would come again.

Una valoración sin texto.

The first time I visited, I waited over 10 minutes for water and had to ask for it myself. Even then, the waitress never brought it, and I had to get up and ask again. The second time, the same waitress charged us incorrectly and didn't notice until after my friend had paid. The manager got involved, and they spent ages trying to sort out the refund. They even thought they had refunded the money to the wrong card, only to realise later that the refund was actually correct — they simply couldn't keep track of their own transactions! They then proceeded to check everyone's card details and payment amounts, leaving us wondering what the point of all that was. Meanwhile, my friend had to pay again and was told to come back if the refund hadn't arrived by the next day. All this hassle could have been avoided with a simple cash refund. Mistakes happen, but this level of incompetence and poor service is ridiculous. Definitely not coming back.

Excellent service (thank you, Peachy), scrumptious food, good atmosphere.

Fantastic I’m so happy I came!

Una valoración sin texto.

Una valoración sin texto.

Perfect settings amazing food and great service a must place to go and dine

Very disappointing experience with both the food and the way my complaint has been handled. After becoming unwell following a meal at Putney Thai Square, I contacted the restaurant to raise my concerns. The restaurant offered a 50% refund, which I accepted. However, it has now been **three weeks with no further communication and no refund**. If a restaurant offers a refund in response to a customer complaint, I would expect them to follow through and provide a basic level of communication. Three weeks of complete silence is simply not acceptable customer service. I have been patient and reasonable throughout, but I am disappointed that I have had to chase this. I hope the restaurant will now honour the refund offered and provide an explanation for the lack of communication.