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Burgers are not very nice, kitchen is disgusting could clean more and be hygienic to cold in the bathrooms could have some heating at this weather Not coming back and the staff lady is quite rude

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Thought I'd try out this burger place in southall.. I've been to one in acton a few years back wasnt overly impressed that was due to the wait. Took well over 30 mins then Seems like a culture continues to they new branch in southall. So before you go there be prepared for the 30 min wait not end of the world. 1st impressions, hope the food is good Actual impression. Dirty walls no cleaning of the floors unorganised in the kitchen and a total disregard and acknowledgement that customers have walked in. Walked to the counter the guy with the beard started talking over me to one of his colleges whilst I was trying to order. No big deal maybe it was important. No they where sharing a pathetic joke. I ordered our food to sit in we sat down the whole area was cold. Be careful guys the car park is not free and you have to keep an eye on the 1 hour you get to park they have apnr cameras outside so no escaping the time. Especially if your food comes out 40 mins later. Food came out late I had to go up to the counter and demand it and again the self proclaimed body builder was more worried about his mates than how the disorganised the kitchen was. They had my order confused with a takeaway order. I had to go up and collect it. The food came.. kept it simple burgers chips drink and a whole chicken. The burgers where nice I'd give them 7.1 out of 10 chips where crispy how I like them and the garlic sauce they provide tastes nice avoid the whole chicken wasnt great 5.9 out 10 luke warm. They provide you with a draft drink I ordered a Pepsi max. The ratio between the carbindated water and syrup is wrong. Milkshake Is nice. Overall I wouldn't go back here again. I've given it 2 star not for the food the food is ok just my whole impression of the place and the service I recieved. Staff need to realise not to mix business with mates. There is a line. Not going back again.

It has a 2/5 star food hygiene rating which isn't acceptable. Tastey but not worth the food poisoning risk. Won't eat there again until they improve their awful hygiene rating.

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Won't go back

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