Avez-vous consulté les avis sur Amigos Burgers & Shakes ?

Une note sans avis rédigé.

Visited yesterday food and staff service were great. Highly recommend Funguy for veggie burger. Things which upset me was for washroom it's still out of orders. It's very disappointed me..

I ordered a texan burger and wasn’t giving the option to choose whether beef or chicken and when I went to complain about the beef knowing I wanted chicken they told me I should’ve said I wanted chicken meaning they chose the burger for me and just gave me whatever they wanted to. Also all of the guys was wearing no hair nets when they was making my food and one of them had poor hygiene and stank. One of them was short and Indian I believe wearing a silver chain and was extremely rude. Punwt was the name I was given when I asked for his name.

Une note sans avis rédigé.

I placed an order via Uber eats. Ordered a hot dog fries popcorn chicken and some fried strips. Also a grilled chicken burger. Everything else was fresh but to my disappointment when I attempted to take one bite from the grilled chicken burger I literally couldn’t bite down fully as the chicken was rock hard and dry/stringy. I could immediately tell it wasn’t made fresh. I called to speak to the manager as soon as he came on the phone he was extremely defensive claiming there’s no way at all the food is always fresh! I responded by asking if he thought I lied, he said he’s not sure?! I was so infuriated that I took the burger straight to the branch. When he approached me he was still defensive and opened the burger and said it looks fresh! I said look at where I attempted to take a bite it’s rock hard and isn’t fresh! He started breaking it apart with his fingers arguing that it’s always fresh and told me to come to the back in the kitchen so he can show me?! I said there no need and after a lot of back and forth he finally said he would make me a replacement burger but didn’t seem happy about it at all and said I’m the first customer to ever complain he never once apologised to me at all. He also didn’t come back out of the kitchen with the burger or take any responsibility for what happened! The second burger was perfect! Why couldn’t it be like that the first time?! Just like that they have lost a customer. I’m not sure if it’s under new management but the customer service and food quality of the first burger was appalling. I never ever like to leave bad reviews which is why I gave them the chance by calling and also physically going in after paying £5 delivery and service fee on Uber. But unfortunately the manger didn’t seem to care, he was very stubborn and rude.

Staff behaviour with customer very rude very dissappointment food is just waste of money 🤮🤮🤮🤮

Very bad service from amigoes They don't behave good with the customer and delivery drivers they speak roudly with us

Experienced first time worst food ever ,,,,,,,,,,🤮🤮🤮

Very bad food and customers service also very bad not recommnded

I’m pleased to have a local amigo near you, and the staff make you feel home… I come back to this place because of the outstanding customer service and politeness of staff… keep it up guys, great job