Avez-vous consulté les avis sur BASK Gili Meno ?

We recently stayed in a beachfront villa at BASK Hotel for our honeymoon and, while the overall hotel grounds are undeniably wonderful and the food was really good, we expected a much higher standard of luxury and service for over $500 USD a night in Indonesia. Comparing it to other 5-star properties in the area like The Sira, several aspects fell short of expectations: Food Quality vs. Breakfast Policy: The food itself was delicious and high quality. However, the "breakfast included" rate is quite restrictive - it only covers one main dish, fruit, bread, and two drinks. If you want a second coffee, a smoothie, or something sweet to finish, you always have to pay extra. Lack of Privacy: There is a public street and walkway running directly in front of all the beachfront villas, and the surrounding bushes fail to provide adequate privacy. Villa Amenities & Service: Disappointingly, there was no outdoor shower at the villa or in the pool area. Additionally, while turndown service was explicitly promised to us at reception during check-in, it was never actually provided. We also experienced an active construction site within the hotel grounds during our stay. Beach & Day Visitors: The beach was not very clean. Furthermore, an art piece placed in the water right off the beach attracts a lot of day tourists, meaning the area is often packed and loses its secluded feel. Inconveniences & Extra Costs: Gym access requires booking time slots, which means guests can reserve prime morning slots (like 7:00 AM) for the entire week and block others from using it. On top of that, bicycle and snorkeling equipment rentals come at an extra cost. Special Occasions: We informed the hotel ahead of time that it was our honeymoon, but unfortunately, no special touches or recognition were provided. While the culinary offerings, architecture, and grounds have great potential, for this price point, we expected these operational and privacy issues to be ironed out. Other 5-star hotels in Indonesia offer far more inclusive services and attention to detail.

(Translated by Google) Very nice! Seawater pool! However, very ostentatious and the clientele is somewhat "snobbish" & expensive! (Original) Sehr schön! Pool mit Meerwasser! Jedoch sehr protzig und Klientel etwas “versnobt” & teuer!

I would say conservative 4 stars We went for the restaurant bar by the pool, though we didn't stay at the villas. The project is of an international standard, beautifully designed with gorgeous direct to beach pool villas, and the beach club is very elegant, the kind of level you'd see in Greece, Spain or Dubai. Service was great, and the food menu is nice with mixed cuisines. But the prices are way too high for Indonesia, even for a unique project like this on a small island like Gili Meno. We had been to top restaurants in Ubud, and yet this was still slightly more expensive, and honestly the quality didn't quite match the price. We tried the gin tonic 2 for 1 happy hour, and I can't say I really tasted the gin, but it was a delicious, fresh sparkling drink! A very nice place, but the restaurant and bar prices aren't quite in line with the quality or location. Would I go again? Yes, why not. The island has enough options,

(Translated by Google) We came to Gili Meno from Bali for our honeymoon and stayed at this hotel on a room-only basis for two nights. First of all, I must say that the hotel's architecture and design are truly beautiful. However, unfortunately, it didn't meet our expectations beyond the visuals. The sea is not as it appears in the photos. Although the ocean view is wonderful, the seabed is quite rocky, and it's almost impossible to swim comfortably without water shoes. The activities available at the hotel are quite limited. It might be sufficient for 1-2 days, but you're very likely to get bored with longer stays. There aren't many things to do on the island anyway. Food and drink prices are extremely expensive compared to Bali. You pay approximately 3-4 times the price. We spent about 11,000 TL on breakfast and dinner alone in 2 days. Massages, boat tours, and snorkeling activities are also quite expensive. Unfortunately, the service we received for these prices was mediocre. The staff constantly asking for our room number was also annoying. It might be for security reasons, but being asked repeatedly at almost every encounter didn't make us feel welcome as guests. Our biggest disappointment was the room cleaning. Cleaning was limited to taking out the trash and making the bed. The floors weren't mopped at all. We were in the room during cleaning and saw this firsthand. Not cleaning the floors in a room with constant coming and going is unacceptable from a hygiene perspective. From a distance, the rooms look clean, but a closer look reveals a different reality. Finally, I'd like to give some important information for honeymoon couples. There were far more families with children than we expected. If you're planning a quiet, romantic, and peaceful honeymoon, this hotel might not be the right choice for you. Overall, while the hotel's design is very impressive, it definitely didn't meet our expectations in terms of price-performance ratio. We wouldn't choose it again. (Original) Balayı tatilimiz kapsamında Bali’den 2 geceliğine Gili Meno’ya geldik ve bu otelde yalnızca oda konseptiyle konakladık. İlk olarak söylemeliyim ki otelin mimarisi ve tasarımı gerçekten çok güzel. Ancak maalesef görsellik dışında beklentilerimizi karşılayamadı. Deniz, fotoğraflarda göründüğü gibi değil. Okyanus manzarası harika olsa da deniz tabanı oldukça taşlı ve deniz ayakkabısı olmadan rahatça denize girmek neredeyse imkânsız. Otelde yapılabilecek aktiviteler oldukça kısıtlı. 1-2 gün için yeterli olabilir ancak daha uzun konaklamalarda sıkılmanız çok olası. Zaten adada da yapılabilecek çok fazla şey bulunmuyor. Yeme-içme fiyatları Bali’ye kıyasla aşırı pahalı. Yaklaşık 3-4 kat fiyat ödüyorsunuz. Sadece 2 günde kahvaltı ve akşam yemekleri için yaklaşık 11.000 TL harcadık. Masaj, tekne turları ve şnorkel aktiviteleri de aynı şekilde oldukça pahalı. Bu fiyatlara karşılık aldığımız hizmet ise maalesef vasattı. Personelin sürekli oda numaramızı sorması da rahatsız ediciydi. Güvenlik amacıyla olabilir ancak neredeyse her karşılaşmada tekrar tekrar sorulması misafir olarak hoş hissettirmedi. En büyük hayal kırıklığımız ise oda temizliğiydi. Temizlik sadece çöplerin alınması ve yatağın düzeltilmesiyle sınırlıydı. Zeminler hiç paspaslanmıyordu. Temizlik sırasında odadaydık ve bunu bizzat gördük. Sürekli giriş çıkış yapılan bir odada yerlerin temizlenmemesi hijyen açısından kabul edilebilir değil. Uzaktan bakıldığında odalar temiz görünüyor ancak detaylara bakınca durum farklı. Son olarak, balayı çiftleri için önemli bir bilgi vermek isterim. Otelde beklediğimizden çok daha fazla çocuklu aile vardı. Eğer sakin, romantik ve huzurlu bir balayı tatili planlıyorsanız bu otel sizin için doğru tercih olmayabilir. Genel olarak otelin tasarımı çok etkileyici olsa da fiyat-performans açısından kesinlikle beklentilerimizi karşılamadı. Biz tekrar tercih etmeyiz.

(Translated by Google) I spent half a day here yesterday enjoying a sun lounger on the beach and the hotel's facilities (bar/pool). I had made a reservation on the website to book a sun lounger on the beach. There was no mention of the price on their site. When we arrived, all the loungers were already taken. What was the point of the reservation? We then discovered that you had to spend the equivalent of €50 to be able to use the lounger. Well… It must be common practice here, but the way it's done leaves much to be desired: we had barely lain down when an employee came to hand over his card reader to collect the million. What service! The price of drinks is close to European prices, unbelievable. We quickly reached €50 without even ordering alcoholic beverages. We were leaning towards pizzas for dinner, but we asked to see a picture first. We changed our minds when we saw it was just half a pizza… They were selling a signature Black Angus burger for €14, which was expensive, but we went ahead with it. When ordering, I asked for it rare, but they couldn't do it because the steak was frozen. Frozen meat for that price? Unbelievable. The final surprise: the tax percentage wasn't indicated on the menus at all. We were expecting something standard, but instead, they added about 20% tax to the final bill! What a lovely surprise. Aside from that, the hotel is very nice, the pool is clean, and the waiters are attentive. In short: a hotel that tries to give the impression of being high-end, but where the service is questionable. If you have money to spend on appearances, why not, otherwise do like us today, tank your beach towel a few meters away for free. (Original) J’ai passé la demie journée d’hier ici pour profiter d’un transat sur la plage et des infrastructures de l’hôtel. (bar/piscine) J’avais fait une réservation sur le site pour booker un transat sur la plage. Aucune mention du prix ne figure sur leur site. À notre arrivée, l’ensemble des transats sont déjà occupés, à quoi sert la réservation? Nous découvrons ensuite qu’il faut consommer l’équivalent de 50€ pour pouvoir se mettre sur le transat. Bon… Ça doit être une pratique courante ici, mais la manière de faire laisse clairement à désirer: à peine allongés qu’un employé vient tendre son TPE pour encaisser le million. Quel service ! Le prix des conso avoisine les prix européens, hallucinant. Nous allons finalement pu vite atteindre les 50€ sans même prendre de boissons alcoolisées. Nous nous orientons vers des pizzas pour le dîner mais nous demandons d’abord à voir une photo, nous changeons d’avis lorsque nous voyons qu’il s’agit d’une moitié de pizza… Ils vendent un burger signature Black Angus à 14€, c’est cher mais allons-y. A la commande je demande une cuisson bleue, ils ne peuvent pas le faire car le steak est congelé. De la viande congelée pour ce prix ? Incroyable. Surprise finale: le pourcentage des taxes n’est nullement indiqué sur les menus. Nous nous attendions à du standard, au final c’est quelques 20% de taxes qu’on ajoute à votre note finale! Joli cadeau. Au delà de ça, l’hôtel est très joli, la piscine est propre et les serveurs sont attentionnés. Pour la faire courte: hôtel qui veut faire croire à un standing haut de gamme mais où les prestations sont discutables. Si vous avez du fric à dépenser pour le paraître pourquoi pas, sinon faites comme nous aujourd’hui, tankez votre serviette de plage à quelques mètres gratuitement.

Beautiful place, pool is 10/10 & the staff are lovely and polite, however just the price and minimum spend is extreme, confusing tho, when we arrived they asked for one million deposit and didn’t explain the minimum spend was that deposit, we thought it would be reasonable like other places on Gili islands (200k/300k per person) however fast forward to us wanting to leave and get the excess money back, we had to end up getting more pointless drinks and coffees to round it up… and ended up spending another £15.. which may I add didn’t get us much with there overpriced menu It’s nice but there are definitely better options which are much cheaper among the Gili islands.

Amazing Property & Vibes, But Service Needs Serious Improvement Bask Gili Meno is honestly a beautiful place with amazing vibes. The property itself is stunning, relaxing, and exactly the kind of island atmosphere you’d hope for when escaping to Gili Meno. The concept, design, and overall ambience are fantastic. Unfortunately, the service and communication were extremely disappointing and far below the standard the property itself deserves. The hotel communicates mainly through WhatsApp for guest requests, but responses often end with “we are checking on it” — and then nothing follows up unless you chase them repeatedly yourself. One example was room service. I ordered a seafood linguine, but what arrived looked more like seafood fried noodles. At 1:15 PM, I sent a photo asking if they were sure this was linguine. At 1:39 PM, I was told they would check with the chef. After that… silence. I had to follow up again myself at 5:33 PM, only to be told they were still trying to locate the head chef before eventually explaining that it was “homemade pasta.” The issue wasn’t even the dish itself — it was the lack of proactive communication and follow-through. Another frustrating incident happened during the in-villa movie experience. At 10:33 PM, the movie was interrupted because the internet went down. I messaged the team and received a reply at 10:35 PM saying the IT team was checking on it. That ended up being the final response for the night. The TV and internet were still not working the next morning, and I once again had to initiate another follow-up myself at 9:54 AM. What’s disappointing is that the property has so much potential. The atmosphere, rooms, and location are genuinely wonderful. But service recovery, communication, and follow-through need significant improvement because guests should not have to repeatedly chase updates for basic issues. I still enjoyed the overall stay because the place itself is beautiful, but the service experience unfortunately prevented it from feeling like a luxury-level stay.

I had dinner at this restaurant during my holidays in Gili Meno. The service tries to come across as refined, but unfortunately it falls short. With those prices, every detail should be taken care of: it’s simply not acceptable to sit at a table with a stained and wrinkled tablecloth. As for the food, it was good, but far too expensive for what is offered.

Food was mediocre-lacked proper seasoning

I visited this quiet and well-maintained resort recently—not as a guest, but just to enjoy a relaxing day on the beach with friends. The location is truly special, right in front of the famous underwater statues and a great spot to see turtles up close. The atmosphere was peaceful, and the sunbeds were comfortable, making it a nice place to unwind. However, I was really disappointed by the amount of garbage both on the beach and in the water. It's heartbreaking to see such a beautiful natural area being polluted. With the abundance of sea life and such a unique environment, it deserves much better care. I believe it’s absolutely possible to keep places like this clean—many destinations around the world have proven it. I hope the resort management and local authorities take stronger action: regular cleanups, better waste disposal facilities, and education for both locals and tourists about the importance of protecting the environment. This place has so much potential, and with a bit more care, it could truly shine.