Mandy Hurrell
Avis publié sur Google
I'm so sorry to leave a negative review but having spent over £95/pp for Christmas dinner, sadly we just expected so much better. We waited nearly 20 minutes for our 'welcome drink on arrival' but only two of us were actually given a drink for some reason! The young waitress just walked off!! It took another 20 minutes for our starters to arrive...only to be taken away again as they were for a different table 🤷🏼♀️ We had to return one of the starters as it was still icy cold in the middle so we think it had been frozen. Again it was ages before it was returned to us, so of course, we had already finished eating ours. The main course was also very slow to arrive. It was ok but the vegetables were literally almost raw and the yorkshire pudding definitely wasn't fresh as it was so dry. Desert was great though. Hallelujah! The venue wasn't christmassy at all...no decorations, no table decorations, just some music in the background and a lot of noise from so many people being jammed in. The other thing I will just mention which I hope the staff take notice of...there was a small table for two right next to the bottom of the stairs...the poor people sitting there were clearly irritated by the constant stream of people coming and going, not to mention the dust etc that must have been landing on their food from the carpet. I'd have asked to be moved personally. The staff seemed to be trying their best, but it was just so muddled and very disorganised - I hope not their usual standard. Such a shame.
