Legal
The documents that govern TheReviews
Seven documents, all effective from 25 September 2026, all written to be read rather than skimmed. If something here is unclear, tell us at email@thereviews.net and we will fix the wording.
The operating company is TheReviews, a TJG venture operated by Ikaroa. Registered address available on request. Three things run through every document below: reviews are the reviewer's own words, licensed to us to show; no business can pay to remove one; and every moderation action is logged where anyone can read it.
Terms and Conditions
For reviewers and visitors: who can post, what you licence to us, what gets removed, and where a dispute goes.
Effective from 25 September 2026. Version 2.0.
Terms for Businesses
Claiming, plans and billing, invitations, replies, the API and widgets, connected sources, and the liability cap.
Effective from 25 September 2026. Version 1.0.
Privacy Policy
What we hold about reviewers, businesses, invited customers and visitors, why, for how long, and how to ask us to change it.
Effective from 25 September 2026. Version 2.0.
Cookie Policy
Two essential cookies, one local storage record, no advertising and no third-party analytics. Manage your preferences here.
Effective from 25 September 2026. Version 1.0.
Data Processing Addendum
The processor terms that apply when a business gives us a customer list to invite. Sub-processors, security, breach notice, deletion.
Effective from 25 September 2026. Version 1.0.
Review and Business Guidelines
The only reasons a review comes down, the rules a business agrees to when it claims a profile, and what a report sets in motion.
Effective from 25 September 2026. Version 1.1.
Modern Slavery Statement
A voluntary statement on our business, supply chain and the steps we take, made in the spirit of section 54 of the Modern Slavery Act 2015.
Effective from 25 September 2026. Version 1.0.