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Stay away, Rude staff tasteless food. Very incompetent staff, placed Oder over phone the staff refuses to tell me how much the order was. I got it approxmetly or won't be less than xx. When I went to collect the food not ready has to wait , as they could not find my order, when I went to pay for food the guy took forever to ring the food through, and the to top it off they don't take card and no mention of cash only payment, big tax fiddle cash I would say. I would say go to another place and get food.

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I've eaten here a couple of times. I mean the sauces and toppings are fine. Prices are decent. It's the beef. It has no flavour. I could replace the beef with tofu and the burger would probably taste the exact same...too rubbery and lacks the distinct beef taste. I've never tried the chicken though so I can't say if that's any better.

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I've been to this restaurant about 4-5 times. The burgers are actually quite nice and I do like their combination of toppings but the waiting times are unreal!!! When you're given your receipt it normally states a 'waiting time' of 10-12 minutes. I wish!!! From taking my payment to receiving my food has never been quicker than 20 minutes, and that's without queueing to place the order in the first place. The staff behind the counter know what they're up to. There's normally one or two older guys in charge trying their hardest to fix all the mistakes made by the inexperienced staff. If you don't have about half an hour to spare- avoid!!!

Very nice food great service

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Best burgers in town. I've been to the other branches in Shepherd's Bush and Gants Hill but this one in Acton by far, is on point. Service is great too always get some extras for free.