Did you check Amigos Burgers & Shakes reviews?

If you're looking for a proper, high-quality burger in Hounslow, Amigos is the place to go. Unlike other spots that serve thin, dry patties, the beef burgers here are thick, flame-grilled, and incredibly juicy. What really made the visit stand out was the amazing customer service—Neelum was incredibly friendly, welcoming, and made sure we had everything we needed. Clean restaurant, fast service, and elite milkshakes. 10/10 will definitely be back!

It was an amazing experience, great meal. Amazing food. Amazing service from Mohamed.

Amazing customer service from Muhammad Ayshar 😁 Thank you bro!

A rating with no written review.

Chicken is fresh, tasty and tender! Every seasoning on the spot, the burger is juicy, the fries light and crispy the new rice deluxe really was way better than I could imagine and please don't leave without trying the churros, I got only 6 and I regret, it is made there, no frozen, crispsy and very tasty, honestly I don't believe it need sauce at all. I 100% recommend!

The food at this restaurant is consistently excellent and is the main reason I continue to visit. Every meal I have had has been fresh, well-prepared, and full of flavour. The menu offers a good variety of options, and the quality of the food is generally very high. Unfortunately, the same cannot be said for the service. Waiting times are often unacceptable. It can take a very long time just to get served, and once you’ve ordered, you can end up waiting even longer for your food to arrive. While delays can be understandable during busy periods, this seems to be a regular occurrence rather than an occasional issue. The attitude of some staff members also leaves a lot to be desired. Customer service does not always feel like a priority, and staff can sometimes come across as uninterested or unwelcoming. A simple smile, greeting, or acknowledgment can make a big difference, but that often seems to be missing. Cleanliness is another area that needs improvement. Although it is not always the case, there have been multiple occasions where tables have been left covered with trays, food, or rubbish from previous customers. Spills and messes can also remain unattended for long periods, giving the restaurant a neglected appearance. The milkshake station is particularly inconsistent. There appears to be one member of staff who either has not been properly trained or simply does not take enough care when preparing drinks. On several occasions, milkshakes have been poorly mixed, leaving large chunks and unmixed ingredients throughout the drink, which is disappointing considering the price customers pay. Overall, the food is fantastic, but the restaurant is being let down by slow service, poor cleanliness standards, inconsistent drink preparation, and a lack of customer-focused service. There is a lot of potential here, but significant improvements are needed to match the quality of the food.

Good burger, patty perfectly cooked. Amazing strawberry milkshake

Amazing burgers and the staff was very kind

Food was really nice with good portion sizes, for good value. Customer service was also excellent! Dhruv explained everything on the menu, with great patience and was very polite. 2nd time here, will be back again.

A rating with no written review.