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BASK Gili Meno

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BASK Gili Meno reviews

TheReviews score

4.8

Excellent

From 2,510 reviews across Booking.com, Expedia, Tripadvisor, Agoda, Trip.com and Google.

None written on TheReviews yet.

All 1,799 reviews on this page

5-star
91%
4-star
4%
3-star
1%
2-star
1%
1-star
2%
Verified purchases
None marked
Replies from the business
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On reviews written here

One published formula for every business. Verified reviews weigh 1.0, organic 0.7, and older reviews count for less. Each review on a connected site counts 0.5, together never more than 50 verified reviews.

Ratings on other sites

  • Booking.comView
    9.5/10420 reviews

    Checked 11 Oct 2026

  • ExpediaView
    9.6/1063 reviews

    Checked 11 Oct 2026

  • TripadvisorView
    4.888 reviews

    Checked 11 Oct 2026

  • AgodaView
    9.5/1083 reviews

    Checked 11 Oct 2026

  • Trip.comView
    9.6/1057 reviews

    Checked 11 Oct 2026

  • GoogleView
    4.81,799 reviews

    Checked 19 Oct 2026

Shown with each platform's attribution. These ratings count towards the TheReviews score at half weight, capped at 50 verified reviews in total.

Marie-Liesse de Givry

Review on Google

Google

(Translated by Google) A very mixed experience: upon arrival, the servers were smiling and friendly. We ordered two cocktails during happy hour (HH), then went for a swim. The first part was fine. We returned and ordered two beers during happy hour; they arrived quickly. Then we ordered two more, which never arrived, but they were still on the bill. Pay close attention to what you're charged for! We were planning to stay for dinner, but this ruined our experience. We got the distinct impression they were trying to get the table for hotel guests. (Original) Expérience plus que mitigée: à notre arrivée serveurs souriant et aimable nous avons commandé 2 cocktails en happy hour (HH), puis nous sommes allés nous baigner. 1ere partie rien à redire. Nous revenons nous commandons 2 bières en HH, elles arrivent vite, puis 2 autres et là elles n'arriveront jamais mais elles étaient sur l'addition. Faire bien attention à ce qui est facturé ! Nous pensions rester pour dîner mais cela a gâché notre expérience,nous avons bien ressenti qu'ils voulaient récupérer la table pour des clients de l'hôtel.

Joeri Gianotten

Review on Google

Google

Nice location and beautiful resort unfortunately the foreign host is very rude. Local staff is very friendly but service is very slow and bill was inflatted happy we checked. Need alot of work to be the top beach resort/club they aspire to be.

Laura Obergottsberger

Review on Google

Google

We didn’t stay at the hotel but went there for dinner. As it was our last evening on the island we wanted to treat ourselves with a fancy dinner. The food was overall great, although we were a little disappointed with the fact that they didn’t have all the things listed in the menu. As this place is rather high-end we would have expected a little more help with the choice of wine that we ordered with our food. In general, the service was unfortunately inadequate regarding the price range. Service was slow and it was difficult to get the waiters’ attention. We weren’t even asked if we were happy with our food and basically left alone after ordering with no one showing interest in whether we would like to order anything else. In the end we waited quite long for our bill and were very disappointed in the experience with the service.

Alyona Astro

Review on Google

Google

(Translated by Google) The place is gorgeous, but the food and menu leave much to be desired! My husband and I came here for breakfast, walked for almost half an hour, and imagine our disappointment when I couldn't even find anything on the menu! Hello?! We're on a tropical island, can you at least add a fruit bowl to the menu? Smoothies? I'm a vegan, and I could only order freshly squeezed juice! My husband wasn't thrilled with his breakfast either; he ordered eggs. It's a shame I didn't take a photo; I remember two rolls with eggs on them. The music was awful, I got a headache, and I wanted to run away from that place as quickly as possible, even though we'd planned to stay for lunch. My husband added: "Amazingly bad menu! Crazy how they spent millions building that place and can't provide a proper menu." (Original) Место шикарное, но кухня и меню желает лучшего! Мы пришли сюда с мужем позавтракать, шли пешком почти пол часа и каково было наше разочарование, когда я даже ничего не могла себе найти в меню! Алё?! Мы на острове в тропиках, можно хотя бы фруктовый боул в меню добавить? Смузи? Я веган, я смогла только свежевыжатый сок у вас заказать! Муж тоже не был в восторге от своего завтрака, заказывал яйца. Жаль, не сфотографировала, у меня в памяти осталось две булки, а на них яйца. Музыка отвратительная была, у меня разболелась голова и хотелось сбежать с этого места как можно скорее, хотя в планах было там остаться и на обед. My husband added : “Amazingly bad menu! Crazy how they spent millions to build that place and can't provide a proper menu.”

Polina Bokova

Review on Google

Google

(Translated by Google) A beautiful place. But the food is terrible. The juice is just water and syrup. The glass is half full of ice. The Americano is only good. They pour syrup on top of everything, even the ice cream, and sugar all around. If you appreciate quality food, this place is not for you. If you don't, it's okay. Some people might even like it. The berry cocktail is completely tasteless. Overall, I don't recommend it. The Americano is the only option. (Original) Красивое место. Но кухня ужасная. В соке вода и сироп. Стакан наполовину со льдом. Американо только хороший. Во всю еду и даже в мороженое сверху льют сироп и вокруг сахар. Если вы разбираетесь в качественной еде, то место не для вас. Если не разбираетесь, то пойдет. Кому-то даже понравится. Коктейль ягодный вообще безвкусный. В общем не рекомендую. Только американо можно

Geoffrey Souaillat

Review on Google

Google

Money doesn’t do all the work. We were amazed by the beauty of the place, newly built and supposedly providing a great service. We decided to give it a go. FYI we don’t mind paying, as long as we get the service. Note as well, that one of us has been working for more than 17 years in hospitality, and therefore know how things work and how important reviews and such are. It took at least 15 min to take our order even for drinks. The waiter was so preoccupied with his surroundings that it took too long just to open a bottle of wine. For one of us the order was wrong, as the waiter either failed to remember to say the catch of the day had run out, or didn’t think it would matter. Unfortunately, the waiter didn’t take ownership of it or apologise. Rather, he came up with a lie and on top of it had the cheekiness to offer us another meal to “supposedly” make up for the mistake, when we know it was probably an extra dish that was another mistake?… Guess what, we also saw that the same waiter got the orders wrong at a table sitting next to us and that dish was also extra (point being that night was very entertaining as mistakes were flying that night hey…) Of course I do not share all the details in terms of service that wasn’t correct all night.. e:g table wasn’t dressed even when meals on the table, table orders not taken in order etc… If you guys want to change something, perhaps a bit more training could be provided and highlighting the need for care when attending tables.. Another thing, we found it a bit unprofessional the appearance of some staff. Our great waiter with his iPad and his Sunglasses upside down and on the back of his neck, very trendy at least! The food was great, location and establishment great beautiful. We heard that the owners are from different nationalities, so maybe a good brainstorming together for the service would be good. PS: note that managers or owners did not come to our table and try to have a conversation or apologise whatsoever. I really want to put one star but will be writing two instead. Food and establishment deserve a 5.

Laura Williams

Review on Google

Google

We came here for coffee and almond croissants after snorkelling. To be honest we were disappointed. They brought out our drinks relatively quickly but our croissant didn’t arrive. I asked twice about the croissants (I could see croissants on the front counter). Half an hour passed and they eventually came! By that point it was too late for us as we had to get back to our hotel to check out so had to take them with us. I think it maybe took so long because they were making them. They could’ve said that when we ordered tho as you don’t expect to have to wait 30 mins for a croissant when I could see them on the counter. They also didn’t apologise for the delay. We wouldn’t have ordered if known it would be so long. Coffee was good. Croissant was quite hard and the almond stuff in the middle was very buttery. Fancy place, but looks like a lot of building works going on. Overlooks the beach but not as nice as the west side in my opinion as lots of boats and windy and beach not white Sandy like the other side. More coral on the beach.

Joe Marshall

Review on Google

Google

Staff are very nice. But far too overpriced for an empty beach club. £4.62 for 2 soft drinks. Sun-beds are comfy

charles augier

Review on Google

Google

Ugly concrete constructions at first sight. No efforts made to integrate their infrastructure in this beautiful island.

About BASK Gili Meno

Beachfront villa resort on Gili Meno, Indonesia, with a beach club, restaurants, wellbeing programme and island activities. Villas sit on the quiet western shore of the island, a short boat ride from Lombok and Bali.

What the reviews say so far

BASK Gili Meno scores 4.8 out of 5 on TheReviews, which the published formula labels Excellent, from 2,510 reviews on its connected review sites. None of them were written on TheReviews yet. The profile is claimed and verified, so the owner can reply to reviews and send invitations.

Last updated .

Opening hours and details

Opening hours

Monday to Sunday09:00 to 18:00
Address
Jl. Gili Meno, Gili Indah, Pemenang, Lombok Utara, NTB 83352, Gili Meno Map
Facts
5-star
Price $$$$
Social
Instagram

Transparency

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Reviews written on TheReviews, last 12 months.

The 1,799 reviews synced from Google are moderated on that site and shown here as published there. We remove one only if it breaks our guidelines, and that is logged below.

Moderation log (1 entry)
  1. Business verified

    TheReviews staff

    Ownership confirmed by manual review

Questions about BASK Gili Meno

Is BASK Gili Meno legit?

TheReviews does not certify businesses. BASK Gili Meno has a score of 4.8 out of 5, labelled Excellent, from 2,510 reviews on TheReviews and its connected review sites, but no reviews written on TheReviews yet, so none of its reviews here are marked verified. The profile is claimed and verified by the owner. Every moderation decision is listed in the public log on this page.

What is BASK Gili Meno's TheReviews score?

BASK Gili Meno has a score of 4.8 out of 5, labelled Excellent, from 2,510 reviews on TheReviews and its connected review sites. The score comes from one published formula: every business starts at 3.5 with the weight of 3 reviews, verified reviews weigh 1.0, organic reviews 0.7, and each review loses half its weight every year. Ratings on connected sites such as Google or Booking.com are blended in at 0.5 per review, together never outweighing 50 verified reviews, and every review counts towards how sure the score is, so many reviews elsewhere are not held back by the starting point. Read the formula with a worked example.

How many of BASK Gili Meno's reviews are verified?

None yet, because nobody has written a review on TheReviews. A verified review comes through an invitation tied to a real order or through the API. Organic reviews, written by anyone with a confirmed account, count for 0.7 of a verified one.

Does BASK Gili Meno reply to reviews?

There are no reviews on TheReviews to reply to yet. The owner has claimed the profile and can reply to each review as it arrives.

Can BASK Gili Meno remove bad reviews?

No. No plan at any price lets a business remove a review. BASK Gili Meno can post one public reply per review and can report a review that breaks the written guidelines. A person reads every report, and the outcome is recorded in the public moderation log either way. See the moderation log for BASK Gili Meno.

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