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Oma Jamu (vegan cafe & groceries) has no reviews yet, so it shows the 3.5 starting score. The formula gives that starting point the weight of 8 reviews, so the first few reviews move it gradually rather than all at once. Read the formula with a worked example.

None yet, because there are no reviews. A verified review comes through an invitation tied to a real order or through the API. Organic reviews, written by anyone with a confirmed account, count for 0.7 of a verified one.

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